Two management systems support TappS™ NSC: TappS Element Management System (EMS) and TappS Service Management System (SMS). TappS EMS provides both graphical and command line interfaces which support the ability to display and control key aspects of system operation and interfaces to carrier operations, billing, and management systems. TappS NSC uses a controller component, which communicates with all of the elements of a TappS solution and a manager component, which supports external interfaces including the TappS EMS. The EMS is implemented as a Java based browser application, allowing both local and remote users to communicate with a TappS solution.

TappS SMS provides a way for the service provider to manage the data used in TappS-based services. The data is maintained in an external database (Oracle) which can be replicated and/or distributed for capacity and reliability. Service data is accessed through standard Java APIs (JDBC) and cached in the TappS SLEE to provide rapid real-time access. TappS SMS operates in parallel on the database to provide access for viewing and updating service data. It uses XML based data descriptions produced by the TappS SCE to automatically produce a database schema and access procedures. TappS SMS can support a GUI for both service provider and end-user access to data as well as web services interfaces for data access by other applications. It controls updates to the data and notifies TappS NSC of any cached data that needs to be refreshed.