The advent of IN resulted in a variety of revenue-generating voice services. Among the most successful are those based on number translation services (NTS) – notably Freephone (800) and Premium Number (900) services. However, extending these services with new features is both costly and time-consuming. Further, in making the transition to the next generation network, service providers face significant challenges in how best to ensure service continuity and maintain service levels in delivering these services to their existing, high-value customers.

 

Personeta’s Next Generation IN suite provides advanced NTS functionality. Service providers can instantly replicate their existing Freephone and Premium Number services and enhance them with IP-based functionality such as support for IP call centers and web-based self-care. This is critical in retaining high-value customers whose needs are constantly evolving for these proven services. Deploying the services is rapid and almost seamless. They can generally be incorporated without interruption of service delivery.